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Returns

Welcome to Our Return Policy Page

At Papernotes.shop, we value your trust and strive to provide the best possible experience. Please read our return policy carefully to understand how we handle issues with our digital products.

1. Refund Policy

Due to the nature of digital products, all sales are final, and refunds are not provided once the files have been downloaded.
We recommend reviewing the product details carefully before making a purchase to ensure it meets your needs.

2. Exceptional Circumstances

We are committed to your satisfaction. If you encounter any of the following issues, we will resolve them promptly:

Wrong Product Delivered: If the product you purchased doesn’t match your order.
Defective or Corrupted File: If the downloaded file is not working or cannot be accessed.

To address these issues, please contact us within 7 days of your purchase.

3. How to Request Support

If you face any issues, you can reach us at support@papernotes.shop. Please provide the following information:

Your order number.
A description of the issue.
Any screenshots or files that can help us understand the problem.

Our team will review your request and respond within 24-48 hours to resolve the issue.

4. Customer Satisfaction Commitment

While refunds may not be possible, we are dedicated to ensuring your experience with Papernotes.shop is positive. We’ll do our best to assist you and ensure your satisfaction with our products.